Kerry's site

Ferrari Message Board Archive 10/00-8/02
wwwboard
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Kerry's site

Postby wwwboard » Wed Aug 14, 2002 3:39 pm

Posted by tim

Has anyone had trouble accessing Kerry's site.  I keep getting a "cannot find" message.    tim

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Re: Kerry's site

Postby wwwboard » Wed Aug 14, 2002 6:00 pm

Posted by Yale

I think aol and Microsoft don't get along. Kerry used to work for Microsoft  and there is something in his site which refuses (some) aol entry.

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Re: Kerry's site

Postby wwwboard » Wed Aug 14, 2002 7:31 pm

Posted by Dr. Ian Levy

I am in the UK & have no touble accessing either the site or the database
Maybe you have a software conflict
Regarsd
Ian levy

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Re: Kerry's site

Postby wwwboard » Thu Aug 15, 2002 1:58 pm

Posted by Kerry

Yale's comments are true except that whatever problems AOL has with the site are not by design.  The server is a vanilla Windows NT 4.0 box with nothing special.

I'm trying to work with AOL to resolve the problem but that is like having your wisdom teeth pulled without anesthesia, very painful and slow.

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Re: Kerry's site

Postby wwwboard » Sat Aug 17, 2002 5:11 pm

Posted by John Hancock

I'm in the Switzerland and only get access to Kerry's site sporadically. As Kerry explained to me, though, the problem is with my service provider (Swisscom) not keeping an up-to-date list of addresses. Just wanted to let you know you're not alone.

John

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Re: Kerry's site

Postby wwwboard » Wed Aug 21, 2002 9:07 am

Posted by Kerry

Here's AOL's response:

> Thank you for writing to America Online (AOL). My name is Jun
> from the Technical Department and as a Customer Care
> Consultant, it is my pleasure to assist you with your
> concerns or issues regarding America Online Services.
>
> I understand that you have questions America Online.
>
> I apologize for the inconvenience that this may have caused you.
>
> I would like to assure you that there is no problem with your
> website.  AOL is having system difficulties and I can assure
> you that the problem is being worked on.
>
> At this time we do not have an estimated time of repair but
> our technicians are working day and night in order to fix it
> as soon as possible.
>
> I will also escalate the matter on your behalf to the
> appropriate department here in AOL so that they can check it for you.
>
> I really appreciate your patience and understanding about
> this matter. Please try again at a later time.
>
>
> Please write back if you need further assistance, inquiries,
> suggestions or comments.
>
> Have a nice day!
>
> Jun P.
> Customer Care Consultant
> Techmail Department
> America Online,  Inc.



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